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The Power of Candid Conversations: How Honest Dialogue Drives Growth in Small Businesses | Janifer Wheeler, The JOYFull BadAss

Running a small business is a challenging endeavor, especially when it comes to managing your employees. Often, the success or failure of your business is linked to the productivity and engagement of your team. 

That’s why it is crucial to foster trust, collaboration, and innovation within your company. One of the best ways to achieve this is through candid conversations with your employees. 

Honest and direct communication can lead to meaningful dialogue and better outcomes for your business and team. 

In this blog post, we’ll dive into the power of candid conversations and provide practical tips on how to initiate them.

Why Candid Conversations Matter:

Candid conversations (Can-Cos)are a way to break down barriers between you and your employees. It’s an opportunity to communicate openly, listen actively, and build trust. When your employees feel comfortable discussing difficult topics with you, they are more likely to be engaged and committed to their work. Candid conversations can lead to new ideas, solutions and improve decision-making processes. Also, it helps avoid misunderstandings and conflict by encouraging an open and transparent channel of communication.

Key Elements of Candid Conversations

There are a few elements that contribute to effective Candid Conversations.

Foster an Open Culture

The first step to having candid conversations is to create a culture of openness within your business. Encourage your employees to speak up and share their opinions without fear of retaliation or judgment. Model transparency by being open with your team about your own thoughts and feelings. When you create an atmosphere of trust and transparency, it encourages everyone to be more open and honest in their communication.

Be proactive

It’s important to initiate candid conversations with your employees regularly. Don’t wait for problems to arise before having difficult discussions. Be proactive rather than reactive. Schedule regular check-ins with your employees to discuss their progress, goals, and areas where they need support. This approach will help you identify potential issues before they become major problems.

Listen actively

Effective communication is a two-way street. When conversing candidly with your team, make sure you listen actively to what they have to say. Show that you value their opinions and ideas by asking clarifying questions and taking notes. This approach will help to build trust and respect while also encouraging your employees to be more forthcoming with their thoughts and feelings.

Practice empathy

When conversing candidly with your employees, it’s important to put yourself in their shoes. Practice empathy by trying to understand their perspective and feelings. This approach will help you find common ground and a shared understanding. When you practice empathy, it allows your employees to feel heard and valued.

Follow up

Finally, after having a candid conversation with your team, make sure to follow up on any action items or agreements made during the discussion. This approach shows that you take their concerns seriously and are willing to take steps to address them. Following up also helps to reinforce the culture of openness and transparency within your business.

Overcoming Common Barriers

Initiating a candid conversation can be intimidating, especially when addressing sensitive issues or giving feedback. One barrier to overcome is the fear of offending or upsetting the other person. 

However, if done well, candid conversations can be an opportunity to address problems constructively. Train yourself to give feedback in a way that’s respectful, specific, and actionable. Another barrier is a lack of time. 

If you’re always busy, it’s easy to avoid difficult conversations. However, putting them off can lead to missed opportunities for growth and development.

Tips for Managing Candid Conversations:

Here are some practical tips for initiating and navigating candid conversations with your employees:

  • Set the right tone: Start with a positive tone, and be clear about your intent to listen and understand.
  • Be specific and descriptive: Give concrete examples of behavior, situations, and outcomes.
  • Ask open-ended questions: Ask questions that encourage discussion and clarity.
  • Focus on the future: Identify an actionable plan to solve the issue and follow through on it.
  • Follow-up: Schedule a follow-up appointment to check in on the progress and ensure that everyone is on the same page.

Benefits of Candid Conversations

When done well, candid conversations can have a significant impact on your business. They can help you to:

  • Build trust and respectful relationships with your employees.
  • Improve teamwork and collaboration.
  • Increase employee engagement and motivation.
  • Identify and solve problems early on.
  • Foster innovation and creativity in the workplace.


Fostering candid conversations within your business can lead to many positive outcomes. Engage in honest dialogue with your employees to build trust, collaboration, and innovation within your team. Be brave and willing to address sensitive issues. Try to listen actively and create an actionable plan following the conversation, leading to a more productive work environment. Introducing candid conversations within your team is a small but powerful move that can have a massive impact on your business growth.

If you need help or support with incorporating Can-Cos (Candid Conversations), Set up a call with Janifer Wheeler, the JOYFull BadAss. There is no need to figure out how to implement it on your own! Janifer, with her background as a teacher, mentor, coach, and curriculum designer, will assist you in creating and executing a customized plan for CanCos that fits your needs and budget.

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